Mark and I were talking last week about how to deal with people who have sticker shock when it comes to having marble, limestone or travertine polished—or really, any work that requires our trained techs to do work in their home. Hard surface cleaning and...
My name is Michelle and I play Tetris for a living! Well, it feels that way sometimes. As the scheduler for our soft-surface division I play with colorful electronic blocks that represent all of our carpet cleaning, upholstery cleaning and carpet repair jobs. Here’s...
IT’S SUPER-WILLY ON THE PHONE! I have lived in San Leandro all my life. I have been working for Appleby Cleaning and Restoration for 8 years. I am very fortunate to have found a job that I love so close to home… I do not drive, so I walk to work every...
Everyday I receive calls asking if we can do some rug cleaning in Pleasanton or rug cleaning in Orinda or Walnut Creek or Discovery Bay. Discovery Bay?!! I let the caller know we do rug cleaning in Pleasanton, rug cleaning in Danville, rug cleaning in Oakland, but...
Yes, the guys love to make jokes about this, but stripping–in this case applying a solution to break down a coating that has been applied on top of your floor–is a tricky business. We see a lot of situations where someone has applied a topical coating,...
